INSIGHTS

Strengthening Data Security Commitment: CiD Earns PCI DSS

CiD Global Solutions has received its PCI DSS certification. This certification is a testament to CiD's unwavering commitment to data security practices and dedication to maintain the highest standard in data management. PCI DSS certification is granted to organizations that demonstrate compliance with a set of security standards meant to secure cardholder data throughout storage, […]

CiD Expands Operations with New Batangas Site

In an effort to expand its service capabilities, CiD Global Solutions is set to launch a new location in Santo Tomas, Batangas, in July 2024. With approximately 300 seats, the new site is set to become the Business Continuity site that mirrors the functionality of CiD's Headquarters in Ortigas, boasting identical systems, telephony setups, and […]

Railclick chooses CiD Global Solutions to lead their CX effort as their newly appointed Global Contact Center

CiD Global Solutions, an emerging business process outsourcing (BPO) company with headquarters in the Philippines, officially launched their new engagement with RailClick, a European based travel service provider with a festive inauguration ceremony held at CiD’s site in the CBD of Ortigas, Mandaluyong. The event led by the respective Senior Leaders of both RailClick and […]

CiD Global Solutions Invests in PCI-DSS and HIPAA Certification

In a significant leap forward for data privacy and quality standards and as a means to build their reputation globally, CiD Global Solutions Inc., proudly announces its official certification from the Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry Data Security Standard (PCI-DSS). This achievement reinforces CiD’s commitment to excellence in safeguarding […]

CiD Continues to Expand Services in the US Market

CiD Global Solutions (CiD), an emerging BPO company based in the Philippines, continues to expand their client roster, ka offering various jah outsourcing services focused on Healthcare Support, Virtual Assistance, Brand Management, and Social Media Content Creation and Moderation, among others. Giving a personalized guarantee of operational excellence, the firm commitment and flexibility allows for […]