Newsletter

CiD Starts the Year with a New Partnership

On January 16, CiD Global Solutions Inc. marked a significant milestone with a ribbon-cutting ceremony, welcoming a new telecommunications client and officially launching a strategic partnership. The collaboration is centered on innovation, operational excellence, and long-term growth. The event highlighted the alignment between the two organizations, both focused on delivering reliable, future-ready solutions in a […]

CiD Celebrating a Year of Growth and Expansion in 2024

2024 was a year of significant growth and achievement for CiD Global Solutions Inc. CiD successfully opened its new Batangas site in August, expanding its capacity to accommodate up to 500 FTEs. This expansion, coupled with its strong relationships with both local and international telecommunications clients in its new Batangas site, has driven significant growth, […]

CiD Reinforces Commitment to Excellence with Partnership Renewal

CiD Global Solutions Inc., a Business Process Outsourcing company that provides TeleSales services, has successfully renewed its partnership with a prominent micro financial services provider in the Philippines. The renewal ceremony marked a significant milestone in the companies' collaborative journey, highlighting their shared commitment to excellence. The client's decision to extend the partnership underscores CiD's […]

CiD Empowers Businesses with Seamless Bookkeeping Services

CiD Global Solutions Inc. is a Business Process Outsourcing company that provides bookkeeping services to businesses in need. Leveraging an established partnership with a US client encompassing multiple businesses, CiD brings experience and expertise to the local market in the food and retail industries. CiD's team of seasoned bookkeepers boasts expertise in popular bookkeeping software […]

Strengthening Data Security Commitment: CiD Earns PCI DSS

CiD Global Solutions has received its PCI DSS certification. This certification is a testament to CiD's unwavering commitment to data security practices and dedication to maintain the highest standard in data management. PCI DSS certification is granted to organizations that demonstrate compliance with a set of security standards meant to secure cardholder data throughout storage, […]

CiD Expands Operations with New Batangas Site

In an effort to expand its service capabilities, CiD Global Solutions is set to launch a new location in Santo Tomas, Batangas, in July 2024. With approximately 300 seats, the new site is set to become the Business Continuity site that mirrors the functionality of CiD's Headquarters in Ortigas, boasting identical systems, telephony setups, and […]

Railclick chooses CiD Global Solutions to lead their CX effort as their newly appointed Global Contact Center

CiD Global Solutions, an emerging business process outsourcing (BPO) company with headquarters in the Philippines, officially launched their new engagement with RailClick, a European based travel service provider with a festive inauguration ceremony held at CiD’s site in the CBD of Ortigas, Mandaluyong. The event led by the respective Senior Leaders of both RailClick and […]

CiD Global Solutions Invests in PCI-DSS and HIPAA Certification

In a significant leap forward for data privacy and quality standards and as a means to build their reputation globally, CiD Global Solutions Inc., proudly announces its official certification from the Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry Data Security Standard (PCI-DSS). This achievement reinforces CiD’s commitment to excellence in safeguarding […]

CiD Continues to Expand Services in the US Market

CiD Global Solutions (CiD), an emerging BPO company based in the Philippines, continues to expand their client roster, ka offering various jah outsourcing services focused on Healthcare Support, Virtual Assistance, Brand Management, and Social Media Content Creation and Moderation, among others. Giving a personalized guarantee of operational excellence, the firm commitment and flexibility allows for […]

CONTACT US

Get in Touch

A proud member of the CONTACT CENTER ASSOCIATION OF THE PHILIPPINES

CERTIFICATIONS